Privacy Policy
Last Updated: November 20, 2025
Your Privacy Matters to Us
At KwikCrew Vallejo Concrete, we respect your privacy and protect your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We have written this in plain language so you know exactly what to expect.
Information We Collect
When you contact us or request a quote, we collect:
- Your name and contact information (phone number, email address, mailing address)
- Details about your concrete project
- Property information needed to provide accurate estimates
- Payment information when you hire us
- Photos of your property if you share them with us
When you visit our website, we may also collect standard information like your IP address, browser type, and pages you view. This helps us improve your experience.
How We Use Your Information
We use your information to:
- Provide estimates and quotes for your concrete projects
- Schedule and complete your work
- Communicate with you about your project
- Send invoices and process payments
- Follow up after your project is complete
- Send you occasional updates about our services (only if you opt in)
- Improve our website and services
We will never sell your information to third parties. We only share your information with service providers who help us run our business, like payment processors or scheduling tools. These providers are required to keep your information confidential.
How We Protect Your Information
We take security seriously. Your information is stored securely and only accessible to authorized team members who need it to serve you. We use industry-standard security measures to protect against unauthorized access, alteration, or disclosure.
When you submit payment information, it is processed through secure, encrypted payment systems. We do not store your full credit card numbers on our systems.
Cookies and Website Tracking
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. They help us remember your preferences and understand how you use our site.
You can disable cookies in your browser settings if you prefer. However, some features of our website may not work as well without cookies.
Marketing Communications
We may send you occasional emails or text messages about special offers, seasonal services, or helpful tips. You can opt out of these messages at any time by clicking the unsubscribe link in our emails or replying STOP to our text messages.
Even if you opt out of marketing messages, we may still contact you about your active projects or important account information.
Third-Party Services
We use trusted third-party services to help run our business, including payment processors, email providers, and scheduling software. These services have their own privacy policies. We choose partners who meet high standards for data protection.
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request corrections to your information
- Ask us to delete your information (subject to legal requirements)
- Opt out of marketing communications
- Ask questions about how we handle your data
To exercise any of these rights, simply contact us using the information below. We will respond to your request within a reasonable time.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You can request details about the information we collect and how we use it. You can also request that we delete your information or opt out of any sale of your information (though we do not sell personal information).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: